Increase Small Business Sales by Using Mobile Apps

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How can a Mobile App Can Help Your Bottom Line? If your still not sure about mobile apps? Here’s a statistic that might interest you. In July 2012, the IBM Retail Online index reported that retailers experienced a 15% growth in sales due solely to mobiles. By focusing their efforts on mobile shoppers, whose numbers are increasing exponentially, offline businesses are raising their bottom line. And this number is only expected to keep rising. How does mobile marketing increase sales? You do it by:

  • Customizing the shopping experience and making it easier to buy from you.
  • Branding your business and getting it exposure by offering useful apps that make life easier for your customers.
  • Giving customers access to the information they need quickly.
  • Saving your human resources by automating the shopping process.

All of this is done through mobile apps, which are software programs designed to work on mobiles.

1.   Helping People Shop Smarter

Your head is now probably swimming with ideas for creating your own app. The great thing about apps is that you’re only limited by your imagination. There’s practically nothing a skilled developer can’t create as long as you’ve got it planned well. When designing your app, focus on improving your customers’ experience with your small business.

2.   Store Locators

Mobiles have built-in GPS capabilities and creating an app that uses them is a sure winner. A store locator app uses the customer’s phone GPS to find stores that are nearest to them. All they need to do is press a button and it shows them a map. You can also include driving directions and store information, like open hours.

3.   Product Info at Your Fingertips

Lots of people are using mobiles when they shop offline to compare prices and get product information. Your store can put QR codes on your products so that mobile users can quickly scan them and get information. This saves them the trouble of searching for the items online themselves.

4.   Order Before You Arrive

Many businesses use apps that speed up the ordering process. They can order through their mobile and it’s ready for them when they get there. This is great for pizza shops, restaurants, cake shops and anything else where customers build their own product.

5.   Checking in and Saying ‘Hi’

Location-based services are extremely popular nowadays. These are apps where your customers can ‘check in’ at your offline location, telling all their friends where they are. They can then leave a review or comment through the app that others can read (a.k.a. – online reputation). Word of mouth is really powerful. Your customers could be raving about your appetizer and spreading the word before the main course even arrives.

6.   Creating Your Own App

It’s easy to make your own app and small businesses of all shapes and sizes do it. Come up with a plan for how you want it to work from your user’s point of view. Take a process related to your business and make it quicker, easier or more fun. Hire a developer and explain how it should work for the customer.

Mobile is becoming increasingly important for offline shopping, so it’s time for your small business to cash in. Create an app that helps your customers and you’ll see your sales skyrocket.

Mike

About Mike

Despite the challenges of being legally blind since the age of 10, Michael has had the entrepreneurial spirit his whole life. He started his internet marketing career in 1997 selling collectible books on eBay. After that, he ran a successful computer consulting business for over 10 years. In January 2008, after the birth of his special needs child, he realized that he would no longer be able to do computer repair work in the field. While attending an online marketing workshop, he discovered that he had the passion to help small business owners with their marketing. He and his wife specialize in Website Design & Accessability, as well as Reputation Marketing. Michael decided, with the support of his wife, to found Two Blind Marketers in June 2009.

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